As you miss the commitment date to your forecasted sale, you are beginning to doubt your ability to deliver this new business. You have now determined that you are unable to meet the customer’s specifications and will need to retract your forecasted sale. How do you ‘break the news’? In this episode of the One Goal - Revenue Generation ® series, Peter Kusterer of NvestNtech helps you overcome the desire to remain silent and describes a process to recover this potentially lost sales opportunity. Download this episode - “When you need to retract a forecasted sale.”
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